Shipping policy
Last updated: July 18, 2026
This Shipping Policy explains the shipping area, order cutoff, processing time, transit time, total estimated delivery time, cost, and customer responsibilities for orders placed with Ethiopian Bible Shop. Ethiopian Bible Shop is operated by Rolf Beck E-Commerce.
Shipping policy at a glance
- Shipping destination: United States only.
- Products covered: All products offered through our online store, unless a product page expressly states otherwise.
- Standard shipping cost: Free for United States orders.
- Order cutoff: 2:00 p.m. Europe/Berlin time (Central European Time or Central European Summer Time, CET/CEST).
- Processing/handling time: 1 business day minimum and 1 business day maximum.
- Carrier transit time: 2 business days minimum and 10 business days maximum.
- Total estimated delivery time: 3-11 business days after the order is placed, calculated as 1 business day handling plus 2-10 business days transit.
- Business days: Monday through Friday, excluding applicable public holidays and carrier non-operating days.
1. Where we ship
We currently ship orders to delivery addresses in the United States only. We do not currently offer standard delivery to Germany, other European countries, Canada, or other international destinations through this storefront.
If checkout does not accept your destination, we cannot promise delivery to that address. Do not enter a different country or an inaccurate address to bypass a checkout restriction.
2. Products covered
This shipping policy applies to all products in the Ethiopian Bible Shop catalog unless a product page clearly provides a different, product-specific delivery notice. If a product-specific notice conflicts with this general policy, contact us before ordering so that we can confirm the applicable terms.
3. Shipping cost
Standard shipping to eligible United States addresses is free. There is no minimum order value required for the standard free-shipping rate unless checkout expressly states otherwise.
Any optional expedited service, if offered in the future, would be displayed separately at checkout with its own price and delivery estimate. We do not promise expedited shipping unless that option is actually shown and selected at checkout.
4. Order cutoff time
Our daily order cutoff is 2:00 p.m. Europe/Berlin time. Depending on the date, this is Central European Time (CET) or Central European Summer Time (CEST).
- An order placed on a business day before the cutoff is normally treated as received on that business day for handling-time calculations.
- An order placed after the cutoff is normally treated as received on the next business day.
- An order placed on a Saturday, Sunday, or applicable public holiday is normally treated as received on the next business day.
The cutoff is used to calculate handling time. It is not a guarantee that a parcel will be handed to the carrier on the same calendar day.
5. Processing and handling time
Our processing and handling time is 1 business day. The minimum handling time is 1 business day and the maximum handling time is 1 business day under normal operating conditions.
Handling time begins according to the cutoff rules above and covers order review, payment confirmation, picking, packing, labeling, and preparation for carrier handoff. Handling days are Monday through Friday.
If we require information from you to process an order, the handling period may be paused until the necessary information is received. We will contact you using the details supplied at checkout.
6. Transit time
After carrier handoff, estimated transit time is 2-10 business days. The minimum transit time is 2 business days and the maximum transit time is 10 business days under normal operating conditions.
Transit time begins after the order has completed processing and has been handed to the delivery carrier. Carrier operating days are generally Monday through Friday for the estimate used in this policy.
7. Total estimated delivery time
The total estimated delivery time is 3-11 business days after the order is placed:
- 1 business day processing/handling; plus
- 2-10 business days carrier transit; equals
- 3-11 business days total estimated delivery time.
This estimate assumes that the order is accepted, payment is authorized, the shipping address is complete, and no exceptional delay occurs. It is an estimate rather than a guaranteed appointment.
8. Weekends, holidays, and exceptional delays
Saturday, Sunday, applicable public holidays, carrier closures, severe weather, transportation disruptions, security events, customs or border processes where applicable, and other events outside our reasonable control may extend delivery beyond the normal estimate.
If a significant known delay affects your order, we will use the contact details supplied at checkout to provide available information. A carrier scan may occasionally update later than the parcel's physical movement.
9. Carriers and tracking
We may use an appropriate postal or parcel carrier depending on the product, destination, fulfillment route, and service availability. A carrier name shown in an internal shipping-policy label does not guarantee that every order will use that carrier.
When tracking information is available, it is normally sent to the email address or phone number provided at checkout after shipment. Tracking may take additional time to show its first carrier scan.
If you have not received tracking information after the stated handling period, check your spam or junk folder and then contact support with your order number.
10. Complete and accurate shipping address
You are responsible for entering a complete and accurate deliverable address at checkout, including apartment, suite, unit, ZIP code, and any other required delivery information.
If you notice an error, contact us immediately. We will make a reasonable effort to correct an address before carrier handoff, but changes cannot be guaranteed once processing or shipment has begun.
11. Order changes and cancellations
Contact us as soon as possible if you need to request a cancellation or change. Because normal handling is only 1 business day, the order may enter fulfillment quickly. A request is not confirmed until our support team expressly confirms it.
If the order has already shipped, it cannot be canceled in transit. After delivery, an eligible return is handled under our Return and Refund Policy.
12. Delivery scans, safe locations, and receipt
A carrier may leave a parcel at a door, mailbox, parcel locker, reception desk, or other location allowed by the carrier's service rules. Review the carrier tracking page and check with household members, neighbors, building staff, or the local carrier facility if tracking shows delivery but you cannot locate the parcel.
Contact us promptly if a tracked parcel cannot be found after these checks. We may ask you to confirm the delivery address and cooperate with a carrier inquiry.
13. Delayed, lost, or damaged shipments
If tracking has not updated for an unusual period, the estimated delivery window has passed, or the parcel appears lost, contact us with your order number. We will review available tracking information and, where appropriate, ask the carrier or fulfillment provider to investigate.
If an item arrives damaged, incomplete, defective, or incorrect, keep the packaging and contact us promptly with photographs where appropriate. Return and refund handling is explained in our Return and Refund Policy.
14. Refused, unclaimed, or undeliverable orders
If a shipment is refused, not collected, or returned because of an incomplete or incorrect address, contact us. We will review the carrier status and explain the available options. Additional costs caused by an address error, refusal, or failure to collect may be charged or deducted from an eligible refund where permitted by law.
15. Taxes and checkout charges
Product prices, any applicable taxes collected by the store, and the free standard shipping rate are displayed during checkout. Your payment provider may apply its own currency-conversion or account fees; those fees are not shipping charges collected by us.
16. Relationship to return shipping
Free outbound standard shipping does not mean that voluntary return shipping is free. For a voluntary return of a non-defective product, the customer is responsible for arranging and paying for the return label. See the Return and Refund Policy for the full 90-day return terms.
Contact and support
Ethiopian Bible Shop
Operated by Rolf Beck E-Commerce
Feldbergstraße 17
65760 Eschborn
Germany
Email: info@ethiopianbible.shop
Phone: +49 1512 6563526
Customer support hours: Monday-Friday, 9:00 a.m.-5:00 p.m. Central European Time (CET/CEST)
For faster assistance, include your order number and the email address used at checkout.